Scheduled Work Items
After schedules are set up from the Work Item form, you can view a list of the schedules under the Scheduled Work Items section in the Admin Site. *Note: If the user who created the scheduled work item changes their password or is suspended, the scheduled work item will no longer produce work orders.
Viewing Scheduled Work Items
- To view scheduled work items, hover over the Work Items tab and select Scheduled Work Items.
- On the next screen, you will see a list of your existing scheduled tasks along with details such as the Name, Frequency, and Start and End Dates.
Editing the Schedule Frequency
- To edit the schedule frequency, click the pencil icon (
) located to the right of the schedule name.
- On the next screen, you are able to edit the Schedule Name, Start Date, and Frequency.
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- Click the Save button when you are finished.
Editing Scheduled Tasks
- To edit a Scheduled Task, click on the arrow next to the Schedule ID number and click the pencil icon () next to the item that needs to be updated.
- On the next screen you are able to update fields such as Work Group, Work Type, Address, Description, and Comments.
- Be sure to click the Save button when you are finished.
Suspending a Schedule
You have the ability to suspend a schedule if Work Items no longer need to generate from it. Suspending a schedule will also remove it from the list of scheduled work items.
- Hover over the Work Items tab and select Scheduled Work Items.
- Click the pencil icon () next to the Schedule that needs to be suspended.
- Check the Suspended box at the top of the page.
- Enter the password that you use to log into Mobile311.
- Click the Save button when you are finished.
